Privacy Policy

Privacy Policy
Last updated: November 3, 2025

Our Policy
Welcome to Ordinal (“Ordinal Numerology Ltd”, “we”, “us”, or “our”), a company registered in England and Wales under company number 16651454. This Privacy Policy explains how we collect, use, and protect information that can identify you (“Personal Data”) when you use our mobile applications, website, AI chat, and related services (collectively, the “Services”).

By using the Services, you agree to this Privacy Policy and our Terms & Conditions. If you do not agree, please do not use the Services.

1. Information We Collect
When you register or interact with Ordinal, we may collect:

• Name      or alias
• Email      address or Apple/Google sign-in ID
• Birth      date, time, and place (for numerology analysis)
• Messages      or reflections typed into the AI chat
• Support      requests or survey responses

You may update or delete this information through your account settings at any time.

We automatically collect device type, operating system, app version, language, IP address, time zone, and in-app activity (e.g., features used, session length). We may also compile anonymous statistics (for example, feature-usage trends) that cannot personally identify you.

2. How We Use Personal Data

• Deliver      numerology insights and AI-based forecasts
• Operate,      maintain, and improve the Services
• Provide      user support and send important updates
• Analyze      usage to enhance experience and security
• Comply      with legal obligations
      We never sell your data.

3. AI Chat and Disclosure Risk
The AI chat generates responses automatically from what you type. Although we apply safeguards, rare inadvertent disclosure of information can occur. By using the chat, you agree that:

• You      will not enter sensitive data about others without their consent.
• You      are responsible for information you share.
• Ordinal      Numerology Ltd is not liable for decisions you make based on AI content or      for unintended disclosures via AI outputs.
      No human moderators routinely review chat content, and emergency messages      are not monitored.

4. Legal Bases (UK / EU)
We process Personal Data under these legal bases:

• Contract      – to provide the Services you request
• Legitimate      interest – security, analytics, service improvement
• Consent      – for optional features or marketing communications
• Legal      obligation – to comply with law

5. Sharing of Data
We share only what’s necessary with:

• Service      providers (secure hosting, AI infrastructure, payments, analytics)
• Business      transfers (if Ordinal is merged or acquired)
• Legal      authorities (when required by law or to protect rights and safety)
      We do not sell or lease Personal Data.

6. International Transfers
Your data may be processed in the UK, EU, US, and other countries where our partners operate. We apply adequate safeguards (such as UK/EU Standard Contractual Clauses).

7. Retention
We retain Personal Data only as long as necessary for the purposes above and to meet legal requirements. Anonymised AI chat data may be kept for system training without identifiers.

8. Security
We use technical and organizational measures (encryption, access controls, secure servers). No system is completely secure; you accept the inherent risks of internet communication.

9. Your Rights

UK / EU (GDPR): You may request access, correction, deletion, restriction, objection, or portability of your data, and withdraw consent at any time by emailing admin@ordinal-app.com. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

US (CCPA / State Laws): You may request access, correction, or deletion of your data and are entitled to equal service regardless of choice. We do not sell personal data. Contact admin@ordinal-app.com to exercise your rights.

10. Children
The Services are not intended for users under 16. If we learn that data from a child under 16 was collected, we will delete it promptly.

11. Cookies and Push Notifications
We use cookies and mobile identifiers for core functionality and analytics. You can control these in your device or browser settings. Push notifications can be disabled at any time in device settings.

12. Third-Party Links and Social Sharing
If you share Ordinal content on social media (e.g., Instagram, TikTok, X), their own policies apply. We are not responsible for third-party privacy practices.

13. Changes to This Policy
We may update this Policy from time to time. Material changes will be notified in-app or by email. Continued use after the update date means you accept the changes.

14. Contact Us
Ordinal Numerology Ltd
Company No: 16651454
Registered in England & Wales
Email: admin@ordinal-app.com

Plain-English Summary
Ordinal uses numerology and AI for self-reflection and growth — not professional advice. We don’t sell your data and we respect your privacy. You can contact us anytime at admin@ordinal-app.com to access or delete your information.